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About Joanne Black
Joanne Black is America’s leading authority on referral selling - the only business-development strategy proven to convert prospects into clients more than 50 percent of the time. A captivating speaker and innovative seminar leader, Joanne is changing the business of sales. She is the author of two books - NO MORE COLD CALLING™: The Breakthrough System That Will Leave Your Competition in the Dust and PICK UP THE DAMN PHONE!: How People, Not Technology, Seal the Deal.